  {"id":3134,"date":"2015-12-16T14:02:16","date_gmt":"2015-12-16T22:02:16","guid":{"rendered":"http:\/\/www.wou.edu\/housing\/?page_id=3134"},"modified":"2026-01-05T17:09:59","modified_gmt":"2026-01-06T01:09:59","slug":"residential-service-center","status":"publish","type":"page","link":"https:\/\/wou.edu\/housing\/resident-resources\/residential-service-center\/","title":{"rendered":"Residential Service Center: What We Do"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; min_height=&#8221;544.6px&#8221; custom_margin=&#8221;||3px|||&#8221; custom_padding=&#8221;0px||1px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;22.4px&#8221; custom_margin=&#8221;||-3px||false|false&#8221; custom_padding=&#8221;||43px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/cdn.wou.edu\/housing\/files\/2022\/05\/rscphoto2.png&#8221; alt=&#8221;residential service center&#8221; title_text=&#8221;rscphoto2&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;560.8px&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_button button_url=&#8221;https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLScdkKIA7tMozvG37VV1QKSsebGvaw6Ox1K_7S1JE3JSW7_C7Q\/viewform&#8221; button_text=&#8221;Looking for a package? Click Here!&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#E02B20&#8243; button_letter_spacing=&#8221;3px&#8221; button_font=&#8221;|700|||||||&#8221; custom_margin=&#8221;||-4px|||&#8221; custom_padding=&#8221;||11px|||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;1003.5px&#8221; custom_margin=&#8221;||-85px|||&#8221; custom_padding=&#8221;0px||6px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;37.4px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;66px&#8221; custom_margin=&#8221;-39px||-39px||true|false&#8221; custom_padding=&#8221;37px||37px||true|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 style=\"text-align: center\"><strong>WHAT WE DO \u21d3<\/strong><\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;1023.3px&#8221; custom_margin=&#8221;-6px||-6px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion closed_toggle_text_color=&#8221;#757575&#8243; toggle_icon=&#8221;&#x50;||divi||400&#8243; icon_color=&#8221;#E02B20&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; toggle_level=&#8221;h2&#8243; toggle_font=&#8221;|600|||||||&#8221; toggle_letter_spacing=&#8221;2px&#8221; toggle_line_height=&#8221;1.5em&#8221; closed_toggle_text_align=&#8221;left&#8221; closed_toggle_line_height=&#8221;1.5em&#8221; body_line_height=&#8221;1.3em&#8221; min_height=&#8221;1023.9px&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; border_color_all=&#8221;#E02B20&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;Lockouts&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>When you lose your keys or lock your keys in your room, the RSC is the place to go for a quick spare key checkout. If we are closed at the time you get locked out, contact the RA on duty.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Your On Campus Address&#8221; _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>If you are looking to order something online or a family member wants to send you a christmas card, your address will be as follows:<\/p>\n<p style=\"text-align: center\">FIRST &amp; LAST NAME<\/p>\n<p style=\"text-align: center\">347 Monmouth Ave N, RSC Box #<em> [insert your box #]<\/em><\/p>\n<p style=\"text-align: center\">Monmouth, OR 97361<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Packages&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Packages for on campus residents (excluding Knox and Alder View residents) are to be picked up at the RSC. Mail comes into the mailroom in the morning, and we get the packages that came that day by 1:00pm. Anything that comes to the mailroom after 11am will be either brought over to us that afternoon, or the next day. You will get an email when you have mail waiting for you at the RSC, all you need to bring is your student ID to pick it up!<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Mail&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Every student on campus is assigned an RSC mailbox upon move in. This can be found on your portal through University Housing Overview. Your mailbox is in the back of the RSC and is where letters and other small mail will go to. You will not be notified when something is put in your mailbox so it is smart to check it regularly.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Room Changes&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Once University Housing has approved your room change, you will receive an email with instructions on your next steps. Be sure to read it carefully! The RSC is ready to help you check into your new space and check out of your old one! If you have questions about the room change process or would like to request a room change, please contact University Housing by email (<a href=\"mailto:housing@wou.edu\">housing@wou.edu<\/a>) or by phone (503) 838-8311.\u00a0<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Item Check Outs&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Bring your student ID to the RSC to check out the following items, and more!<\/p>\n<p>Moving carts, pool balls and cues, sports balls, frisbees, piano room keys, and barbeque keys.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Sending Mail&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>The RSC can only send out letters and small size envelopes that already have postage. However, if you have any packages with prepaid postage, those can be dropped of at Mail Services and they will take them to the post office at the end of the day.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Other Departments&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>There is a computer lab within the Residential Service Center, and connected to that is Residential Computing. They can help you connect devices to the wifi and other technological tasks.<\/p>\n<p>We also house the Residence Hall Association office.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Lost and Found&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>We have a small bin of lost and found items. We get a lot of lost ID&#8217;s and other small items, so please check with us if you are missing anything.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;458.2px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;65.4px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#e02b20&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 style=\"text-align: center\"><span style=\"color: #ff0000\">Where are we located?<\/span><\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;|auto|-14px|auto||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_map address_lat=&#8221;44.854295969242&#8243; address_lng=&#8221;-123.23946648694&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; height=&#8221;350px&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_map_pin pin_address=&#8221;345 monmouth ave &#8221; pin_address_lat=&#8221;44.854484459868&#8243; pin_address_lng=&#8221;-123.23950052261&#8243; _builder_version=&#8221;4.14.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_map_pin][\/et_pb_map][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#e5e5e5&#8243; min_height=&#8221;306.9px&#8221; custom_margin=&#8221;2px||2px||true|false&#8221; custom_padding=&#8221;23px|14px|0px|14px|false|true&#8221; border_radii=&#8221;on|2px|2px|2px|2px&#8221; border_width_all=&#8221;2px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center\"><strong>How to find us:<\/strong><strong><\/strong><\/h2>\n<p><em><strong>From Heritage:<\/strong><\/em>\u00a0 Walk straight out of the main entry doors and past the dumpsters. Then follow the signs that say Residential Service Center.<\/p>\n<p><strong><em>From Landers:<\/em>\u00a0<\/strong> We are just south of Landers, between the lower lounge &amp; pod one, underneath Valsetz Dining Hall.<\/p>\n<p><em><strong>From Ackerman:<\/strong><\/em>\u00a0 Walk towards Valsetz, but continue off to the right towards Heritage. Take a left just past the dumpsters and follow the signs that say Residential Service Center!<\/p>\n<p><strong><em>Best place to park:<\/em>\u00a0<\/strong> For short visits, you can park in the 15 or 30 minute zones outside of Heritage Hall and walk past the dumpsters. For longer term parking, Lot H, J, or K are closest, make sure you have a parking pass!<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;320.6px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1364px&#8221; min_height=&#8221;275.9px&#8221; custom_margin=&#8221;|auto|-2px|auto||&#8221; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/cdn.wou.edu\/housing\/files\/2022\/03\/RSCCircled.jpg&#8221; alt=&#8221;Map to RSC&#8221; title_text=&#8221;RSC Map&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; min_height=&#8221;219.7px&#8221; custom_margin=&#8221;||-30px|||&#8221; custom_padding=&#8221;|||20px||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; min_height=&#8221;259.9px&#8221; custom_margin=&#8221;||-35px|||&#8221; custom_padding=&#8221;||33px|||&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1 style=\"text-align: center\"><\/h1>\n<h1 style=\"text-align: center\"><\/h1>\n<h1 style=\"text-align: center\"><\/h1>\n<h1 style=\"text-align: center\">Contact Us!<\/h1>\n<p style=\"text-align: center\"><strong>\u00a0Hours:<\/strong><\/p>\n<h4 style=\"text-align: center\">Monday-Friday: 8AM-10PM<\/h4>\n<h4 style=\"text-align: center\">Saturday-Sunday: 11AM-8PM<\/h4>\n<p>&nbsp;<\/p>\n<h4 style=\"text-align: center\">Email: <a href=\"mailto:rsc@wou.edu\">rsc@wou.edu<\/a><\/h4>\n<h4 style=\"text-align: center\">Phone: (503)838-8363<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;10px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;https:\/\/wou.edu\/mail&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Mail Services Website&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-2px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI1NjgyIiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@&#8221; button_text=&#8221;Meet the Staff&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.17.6&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;default&#8221; custom_margin=&#8221;32px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI1OTM1IiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@&#8221; button_text=&#8221;RSC Staff Click Here&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.17.6&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;default&#8221; custom_margin=&#8221;34px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Looking for a package? Click Here! WHAT WE DO \u21d3&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":855,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"Residential Service Center - ÀÖ²¥ÊÓÆµ","_seopress_titles_desc":"Locked yourself out of your room? Picking up a package? Checking out equipment? Visit the RSC for assistance and explore all the ways we can help!","_seopress_robots_index":"","_lmt_disableupdate":"","_lmt_disable":"","_et_pb_use_builder":"on","_et_pb_old_content":"<div class=\"mainImage\"><img src=\"https:\/\/wou.edu\/housing\/files\/2015\/12\/rsc_mast_II.jpg\" height=\"231\" \/><\/div>\n<h2 class=\"header_2\"><strong>THE RESIDENTIAL SERVICE CENTER<\/strong><\/h2>\n<h4><strong>Located on the lower level of the north end of the Valsetz Dining Hall, the Residential Service Center <a href=\"https:\/\/wou.edu\/housing\/resident-resources\/residence-hall-map\/\">(D-3 on the Campus Map)<\/a> is the central location for residential mail and SO much more! <\/strong><\/h4>\n<span style=\"color: #000000\"><em><strong>See below for a complete list of the services provided through the RSC, and the offices located there.<\/strong><\/em><\/span>\n\n<span class=\"style1\"><strong><span style=\"color: #e31837\">STARTING SEPTEMBER 20, 2021:\nRSC ACADEMIC YEAR HOURS FALL TERM, 2021: <\/span>\u00a0\u00a0 <\/strong><\/span><em>Hours are subject to change due to holidays \/ breaks<\/em>\n<h5>MONDAY - FRIDAY: 8:00 AM - 7:00 PM<\/h5>\n<h5>SATURDAY &amp; SUNDAY:\u00a0\u00a0NOON - 5:00 PM<\/h5>\n<h5><\/h5>\n<h5><span class=\"style1\"><strong><span style=\"color: #e31837\">CONTACT THE RSC:<\/span> 503-838-8363<\/strong><\/span><\/h5>\n<strong><strong><\/strong><\/strong>\n<ul>\n \t<li><strong><strong>Residential mail services and postal stamps<\/strong><\/strong><\/li>\n \t<li><strong><strong>Lost Key \/ Fob replacement<\/strong><\/strong><\/li>\n \t<li><strong><strong>General Assistance and Directions<\/strong><\/strong><\/li>\n \t<li><strong><strong>Conference Services<\/strong><\/strong><\/li>\n<\/ul>\n<strong>In addition, the RSC also provides space for the following:<\/strong>\n\n<strong><strong>\u00a0<\/strong><\/strong>\n<ul>\n \t<li class=\"arrow_list\"><strong><strong><a href=\"https:\/\/wou.edu\/new-rescomp\/services\/rsc-lab\/\">Residential Computer Lab<\/a><\/strong><\/strong><\/li>\n \t<li class=\"arrow_list\"><strong><strong>RHA\/NRHH Office<\/strong><\/strong><\/li>\n<\/ul>","_et_gb_content_width":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-3134","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wou.edu\/housing\/wp-json\/wp\/v2\/pages\/3134","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wou.edu\/housing\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wou.edu\/housing\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wou.edu\/housing\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wou.edu\/housing\/wp-json\/wp\/v2\/comments?post=3134"}],"version-history":[{"count":9,"href":"https:\/\/wou.edu\/housing\/wp-json\/wp\/v2\/pages\/3134\/revisions"}],"predecessor-version":[{"id":28019,"href":"https:\/\/wou.edu\/housing\/wp-json\/wp\/v2\/pages\/3134\/revisions\/28019"}],"up":[{"embeddable":true,"href":"https:\/\/wou.edu\/housing\/wp-json\/wp\/v2\/pages\/855"}],"wp:attachment":[{"href":"https:\/\/wou.edu\/housing\/wp-json\/wp\/v2\/media?parent=3134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}