GETTING SUPPORT
Service Request Desk
The University Computing Solutions Service Request Desk (503-838-8925) is available Monday through Friday, 8a.m. – 5p.m.Ìýto document your IT service needs. Our Service Request Representatives will document any issues you are having and direct them to the available tech. Technicians are available Mon. thru Fri. 8a.m. – 12p.m. and 1p.m. – 5p.m. (closed 12p.m. – 1p.m.).Ìý Unfortunately, UCS is unable to provide any technical assistance on non-WOU owned equipment.
After hour emergency support (ex: data center systems down, network infrastructure down)
Public safety dispatch 503-838-8481
For assistance please call:
the on campus extension 88925 (503-838-8925) Or email ucshelpdesk@wou.edu
UCS Services
Request a new project
Have a new project that will need UCS’s help? Request a new project
UCS Projects
Computing changes
the UCS Outage/Upgrade calendar or .
Office
Our office is located in ITC009 and is open 8:00 a.m. to 5:00 p.m. Monday through Friday. You may reach us by phone at extension 88925
